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Heuristic evaluation for e-Government websites in Saudi Arabia
conference contribution
posted on 2010-01-12, 10:03 authored by Abdulhadi M. Eidaroos, Stephen Probets, James A. DearnleyThis paper reports on an evaluation of two e-Government websites in Saudi Arabia. The aim of
the research was to adapt a heuristic evaluation approach that would explain usability problems found on
Saudi e-Government websites. The work defines an evaluative approach that offers a detailed view of
web design on e-Government websites. The evaluation of the two websites gave a mixed picture with
both sites meeting some of the heuristics to a greater or lesser extent. These results will facilitate the
improvement of the websites allowing such websites to be more effective in the way they deliver
information, and identified the current usability problems found in e-Government websites in Saudi
Arabia.
Funding
This conference was organised by the University of Surrey and the Saudi Cultural Bureau in London.
History
School
- Science
Department
- Information Science
Citation
EIDAROOS, A.M., PROBETS, S.G. and DEARNLEY, J.A., 2009. Heuristic evaluation for e-Government websites in Saudi Arabia. IN: Aloqbi, A., Alsini, I. and Alzimani, K. (eds.). SIC: The Third Saudi International Conference, 5th-6th June 2009: Conference Proceedings.Publisher
Saudi Students Clubs and Schools in the UK and the Republic of IrelandVersion
- AM (Accepted Manuscript)
Publication date
2009Notes
This conference paper was presented at SIC2009, held at the University of Surrey (Guildford, UK): www.sic09.orgISBN
18446902020;9781844690206Language
- en
