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Heuristics for evaluating the usability of CAA applications

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conference contribution
posted on 30.11.2009, 16:30 by Gavin Sim, Janet C. Read, Phil Holifield
Evaluation of usability is well researched in the area of HCI. One widely used method is a heuristic evaluation which relies on a small number of evaluators inspecting an interface to see to what extent it complies with a set of heuristics. Once a problem is identified it is categorised to a heuristic and a severity rating is attached. Severity ratings indicate the potential impact of the problem. Using a corpus of usability problems within CAA this paper reports on the development of domain specific heuristics and severity ratings for evaluating the usability of CAA applications. The heuristics are presented and the paper concludes with practical guidance on the application of the method in CAA.

History

School

  • University Academic and Administrative Support

Department

  • Professional Development

Research Unit

  • CAA Conference

Citation

SIM, G., READ, J.C. and HOLIFIELD, P., 2008. Heuristics for evaluating the usability of CAA applications. IN: Khandia, F. (ed.). 12th CAA International Computer Assisted Assessment Conference : Proceedings of the Conference on 8th and 9th July 2008 at Loughborough University. Loughborough : Loughborough University, pp. 283-294

Publisher

© Loughborough University

Version

AM (Accepted Manuscript)

Publication date

2008

Notes

This is a conference paper

ISBN

0953957276

Language

en

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