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Home care support for older adults in England: perceptions of quality and safety standards

conference contribution
posted on 29.01.2021, 11:51 by Janice Healey, Sue HignettSue Hignett, Diane GyiDiane Gyi
Occupational Therapists (OTs), Social Work Managers and practitioners perceptions of the safety risks and quality standards in home care services (packages) that are funded by adult social care for older adults were explored in a descriptive, qualitative study using semi structured interviews and application of the CARE model (Concepts of Applying Resilience Engineering).Time pressures, skills and knowledge deficits and client dependency emerged as key themes impacting the delivery of safe, high quality care for older adults living at home. The next step is to investigate ‘a day in the life of a Home care worker’ and explore the views of independent care providers to develop an understanding of how the design of home care packages can be improved to promote safer and higher quality standards of care delivery.

History

School

  • Design and Creative Arts

Department

  • Design

Published in

Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021). Volume IV: Healthcare and Healthy Work

Pages

322-327

Source

International Ergonomics Association 21st Triennial Conference (IEA 2021)

Publisher

Springer

Version

AM (Accepted Manuscript)

Rights holder

© The Authors

Publisher statement

This is an Author Accepted Manuscript version of the following chapter: Healey, J, Hignett, S. and Gyu D. Home care support for older adults in England: perceptions of quality and safety standards, published in Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021). Volume IV: Healthcare and Healthy Work, edited by Nancy L. Black; W. Patrick Neumann; Ian Noy, 2021, Springer reproduced with permission of Springer. The final authenticated version is available online at: http://doi.org/10.1007/978-3-030-74611-7_44.

Acceptance date

27/01/2021

Publication date

2021-05-08

Copyright date

2021

ISBN

9783030746117

ISSN

2367-3370

Book series

Lecture Notes in Networks and Systems, Vol 222

Language

en

Editor(s)

Nancy L. Black; W. Patrick Neumann; Ian Noy

Location

Vancouver, Canada

Event dates

13th June 2021 - 18th June 2021

Depositor

Prof Sue Hignett. Deposit date: 27 January 2021