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Home care support for older adults in England: perceptions of quality and safety standards

conference contribution
posted on 29.01.2021, 11:51 by Janice Healey, Sue Hignett, Diane Gyi
Occupational Therapists (OTs), Social Work Managers and practitioners perceptions of the safety risks and quality standards in home care services (packages) that are funded by adult social care for older adults were explored in a descriptive, qualitative study using semi structured interviews and application of the CARE model (Concepts of Applying Resilience Engineering).Time pressures, skills and knowledge deficits and client dependency emerged as key themes impacting the delivery of safe, high quality care for older adults living at home. The next step is to investigate ‘a day in the life of a Home care worker’ and explore the views of independent care providers to develop an understanding of how the design of home care packages can be improved to promote safer and higher quality standards of care delivery.

History

School

  • Design and Creative Arts

Department

  • Design

Published in

Proceedings of IEA 2021

Source

International Ergonomics Association 21st Triennial Conference (IEA 2021)

Publisher

Springer

Version

AM (Accepted Manuscript)

Rights holder

© The Authors

Publisher statement

This is an Author Accepted Manuscript version of the following chapter: [author of the chapter], [chapter title], published in [book title], edited by [editor of the book], [year of publication], [publisher (as it appears on the cover of the book)] reproduced with permission of [publisher (as it appears on the copyright page of the book)]. The final authenticated version is available online at: http://dx.doi.org/[insert DOI].

Acceptance date

27/01/2021

Publisher version

Language

en

Location

Vancouver, Canada

Event dates

13th June 2021 - 18th June 2021

Depositor

Prof Sue Hignett. Deposit date: 27 January 2021

Exports

Loughborough Publications

Categories

Exports