posted on 2018-11-13, 16:11authored byEphraim Tonya, Godfrey Mpangala
According to the Tanzania Water and Sanitation Network’s 2009 national water point mapping survey, 46% of all public, improved water points were non-functioning. In the Karatu District in northern Tanzania, community-owned water supply organizations (COWSOs), Karatu Village Water Supply (KAVIWASU) and Endamarariek/Endabash Water Supply (ENDAWASU), experienced 39 and 34% non-revenue water, respectively. To improve revenue collection and water supply services, the Revolutionizing Remittance Recovery in Water (R3W) project built the capacity of KAVIWASU and ENDAWASU to install and manage a prepaid water technology. Results to date show that revenues increased by 201%, downtime reduced from 1 week to less than a day, COWSOs’ technical and management skills improved and there was greater customer satisfaction with the new technology.
History
School
Architecture, Building and Civil Engineering
Research Unit
Water, Engineering and Development Centre (WEDC)
Published in
Transformation towards sustainable and resilient WASH services: Proceedings of the 41st WEDC International Conference
Pages
? - ? (6)
Citation
TONYA, E. and MPANGALA, G., 2018. Improving revenue management for sustainable rural water services: innovative prepaid water system. IN: Shaw, R.J. (ed). Transformation Towards Sustainable and Resilient WASH Services: Proceedings of the 41st WEDC International Conference, Egerton University, Nakuru, Kenya, 9th - 13th July 2018, paper 3057, 6pp.
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