Tonya-3057.pdf (1.97 MB)
Improving revenue management for sustainable rural water services: innovative prepaid water system
conference contribution
posted on 2018-11-13, 16:11 authored by Ephraim Tonya, Godfrey MpangalaAccording to the Tanzania Water and Sanitation Network’s 2009 national water point mapping survey, 46% of all public, improved water points were non-functioning. In the Karatu District in northern Tanzania, community-owned water supply organizations (COWSOs), Karatu Village Water Supply (KAVIWASU) and Endamarariek/Endabash Water Supply (ENDAWASU), experienced 39 and 34% non-revenue water, respectively. To improve revenue collection and water supply services, the Revolutionizing Remittance Recovery in Water (R3W) project built the capacity of KAVIWASU and ENDAWASU to install and manage a prepaid water technology. Results to date show that revenues increased by 201%, downtime reduced from 1 week to less than a day, COWSOs’ technical and management skills improved and there was greater customer satisfaction with the new technology.
History
School
- Architecture, Building and Civil Engineering
Research Unit
- Water, Engineering and Development Centre (WEDC)
Published in
Transformation towards sustainable and resilient WASH services: Proceedings of the 41st WEDC International ConferencePages
? - ? (6)Citation
TONYA, E. and MPANGALA, G., 2018. Improving revenue management for sustainable rural water services: innovative prepaid water system. IN: Shaw, R.J. (ed). Transformation Towards Sustainable and Resilient WASH Services: Proceedings of the 41st WEDC International Conference, Egerton University, Nakuru, Kenya, 9th - 13th July 2018, paper 3057, 6pp.Publisher
© WEDC, Loughborough UniversityVersion
- VoR (Version of Record)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/Publication date
2018Notes
This is a conference paper.Language
- en