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Download fileImproving utility management: case study from Lesotho
conference contribution
posted on 2012-06-25, 12:29 authored by S. Sekhonvana, M.T. Pholo, Julie FisherThis paper documents the process of developing a Performance Improvement Plan (PIP) and an Unaccounted for Water
(UfW) Action Plan by the Water and Sewerage Authority (WASA). This is part of a SIDA-funded Water Utilities Partnership
(WUP) management capacity building project towards increased coverage of water and sewerage provision to low-income
peri-urban communities. The facilitating project team was made up of members of the Water, Engineering and Development
Centre (WEDC) and Severn Trent International (STI). WASA’s Corporate Plan (PIP), developed as a collaborative venture
across the organization, includes findings of financial and performance reviews, a situational analysis, key objectives and
the strategic activities required to achieve these. A Pilot Area Action Plan for UfW was identified as A District Metering
Area with bulk meters installed and an UfW Unit planned. Target levels for the proposed performance indicators are as yet
incomplete but the impact of involvement with the project has been positive with many related issues being taken forward
as a direct result of this project.
History
School
- Architecture, Building and Civil Engineering
Research Unit
- Water, Engineering and Development Centre (WEDC)
Published in
WEDC ConferenceCitation
SEKHONVANA, S., PHOLO, M.T. and FISHER, J., 2005. Improving utility management: case study from Lesotho. IN: Kayaga, S. (ed.). Maximizing the Benefits from Water and Environmental Sanitation: Proceedings of the 31st WEDC Conference Speke Resort Conference Centre, Munjonyo, Kampala, Uganda, October 2005. Loughborough: WEDC, pp. 254-257.Publisher
© WEDC, Loughborough University.Version
- VoR (Version of Record)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/Publication date
2005Notes
This is a conference paper.ISBN
9781843801047Other identifier
WEDC_ID:11287Language
- en