Incentives to serve the urban poor: South Africa's case
conference contributionposted on 2018-02-12, 15:08 authored by Sam Kayaga, Richard Franceys
Urban water utilities often fail to provide adequate water supply services to low-income urban communities for various reasons: a poor infrastructure, a difficult topography, utility perceptions that low income communities are financially unreliable and transient, and/ or lack of the will. As a result, up to 31% and 57% of the urban population in Africa, and Asia, respectively are not served by piped water supply (WHO/UNICEF, 2000). In order to improve service provision to the urban poor drastically, there must be institutional and technological innovations. Institutional innovations can occur at three levels: within the community; at the interface between the community and the utility; and in the national government policies and strategies. This is a case study on provision of water services to low-income communities of Durban, South Africa where a combination of technological innovation and incentives from the central government have greatly improved service coverage to the urban poor.
- Architecture, Building and Civil Engineering
- Water, Engineering and Development Centre (WEDC)
Published inWEDC Conference
CitationKAYAGA, S. and FRANCEYS, R., 2001. Incentives to serve the urban poor: South Africa's case. IN: Scott, R. (ed). People and systems for water, sanitation and health: Proceedings of the 27th WEDC International Conference, Lusaka, Zambia, 20-24 August 2001, pp. 237-240.
Publisher© WEDC, Loughborough University
- VoR (Version of Record)
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NotesThis is a conference paper.