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Knowledge management in development organisations: the learn@WELL experience

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conference contribution
posted on 2018-02-12, 15:07 authored by Frank Odhiambo, Jaap Pels
Academics, consultants and publishers are pouring out information, both online and hard-copy on knowledge management (KM). Only an experienced KM practitioner is able to sift fads from the applicable and transform that information into action. KM is essentially about managing people’s activity focused on improving organisational or network community of practice (CoP) knowledge sharing mechanisms and practices. This article introduces KM and describes how it is being introduced to WELL partners through the Learn@WELL KM module. The article provides the rationale for the module and describes the main activities within the module. An example of a KM plan is presented and a KM Do It Yourself kit (KM DIY kit) for NGOs is synthesised based upon our experience with the module thus far.



  • Architecture, Building and Civil Engineering

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  • Water, Engineering and Development Centre (WEDC)

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WEDC Conference


ODHIAMBO, F. and PELS, J., 2004. Knowledge management in development organisations: the learn@WELL experience. IN: Godfrey, S. (ed). People-centred approaches to water and environmental sanitation: Proceedings of the 30th WEDC International Conference, Vientiane, Laos, 25-29 October 2004, pp. 206-212.


© WEDC, Loughborough University


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This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

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