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Mobile phone dependency among highly vulnerable migrants: A belongingness perspective

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conference contribution
posted on 2020-06-24, 12:38 authored by Mette von Deden, Silvia Masiero, M.N. Ravishankar
In this paper we examine how highly vulnerable migrants who exist at the margins of society use mobile phones to achieve a sense of belongingness and control in their precarious life situations. Drawing on the belongingness hypothesis from Baumeister and Leary (1995), we analyse ethnographic data collected during long-term fieldwork (2018-2019) among African migrants in South Italy. We show how, in the precarious spaces inhabited by recently-settled migrants, mobile phones ease the pain of loneliness and isolation and act as an enabler of belongingness by (1) becoming a place of refuge, and enabling feelings of comfort through (2) the creation of new social relations, and (3) bridging the old and the new world lived by subjects in new settings. Furthermore, our analysis shows that the need for loved ones and friends intertwines with the creation of mobile phone dependency among migrants, who in consequence risk becoming even more vulnerable during a critical juncture of their lives. The paper contributes to the emerging literature on ICTs and the social inclusion of migrants and refugees, exploring an urgent aspect of mobile phone usage among vulnerable migrants and illuminating new forms of sociotechnically induced dependency.

History

School

  • Business and Economics

Department

  • Business

Published in

ECIS 2020 Research Papers

Pages

201

Source

28th European Conference on Information Systems (ECIS 2020)

Publisher

Association for Information Systems (AIS)

Version

  • AM (Accepted Manuscript)

Rights holder

© The authors

Publisher statement

This material is brought to you by the ECIS 2020 Proceedings at AIS Electronic Library (AISeL). It has been accepted for inclusion in ECIS 2020 Research Papers by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org

Publication date

2020-06-15

Copyright date

2020

Language

  • en

Location

Marrakech

Event dates

15th June 2020 - 17th June 2020

Depositor

Dr Silvia Masiero Deposit date: 20 June 2020

Article number

201

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