warren_goulding011205.pdf (90.27 kB)
Public libraries as e-government intermediaries
conference contribution
posted on 2009-08-17, 15:50 authored by Adam WarrenAdam Warren, Anne GouldingThis paper presents an analysis of the potential for public libraries to act as e-government intermediaries (EGIs). EGIs are defined by the UK government as ‘organisations from the private or voluntary sectors offering services targeted at groups of customers’ (Cabinet Office, 2003b: 18). Intermediaries can assist people with their e-government use in recognition of the fact that although governments around the world are establishing e-government services, usage remains low in certain geographic areas and among disadvantaged sections of the population. In this paper, the characteristics of successful EGIs will be identified with the aim of establishing good practice in breaking down the digital divide and opening up e-government services to those who may benefit the most from them.
History
School
- Social Sciences
Department
- Geography and Environment
Citation
WARREN, A.P. and GOULDING, A., 2006. Public libraries as e-government intermediaries. IN: Sensen, J. ... et al (eds). Information, Innovation, Responsibility: Information Professional in the Network Society: Proceedings of the 14th BOBCATSSS Symposium, 30 January - 1 February 2006 in Tallinn, Estonia, pp. 354-367.Publisher
© Tallinn University and RSLIS / © The authorsVersion
- AM (Accepted Manuscript)
Publication date
2006Notes
This conference paper was presented at the 14th BOBCATSSS Symposium.ISBN
8774152947;9788774152941Language
- en