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Resilient co-creation of value with the consumer. Service design derived forms of value as strategies for subversion

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conference contribution
posted on 2017-01-27, 14:23 authored by Ida TelalbasicIda Telalbasic
This paper represents the process of an on-going participatory action research project within a city affected by the socio-economic crisis. The focus of the research is to explore the possibilities of transforming idle capacity of skilled professionals into job opportunities through service design and defining strategies for designing a new value creation system between members in a community. The existing complementary currency models serve as an inspiration and foundation for conducting the research in collaborative and creative spaces, using a bottom-up approach in designing this service with the potential users in order to create value for that community. This could be achieved by giving shape to a service with its evidences as a framework to adapt to current conditions in peer-to-peer interactions. If a successful long-term and not only crisis-driven model could be designed, prototyped and globally replicated, based on debt-credit system and knowledge economy with enormous benefits of access to products and services, then it could enhance economic efficiency and distribute social capital while promoting new forms of entrepreneurship.

History

School

  • Loughborough University London

Published in

The value of design research

Citation

TELALBASIC, I., 2016. Resilient co-creation of value with the consumer. Service design derived forms of value as strategies for subversion. IN: Valentine, L. ... et al. (eds). The Value of Design Research, Proceedings of the 11th International Conference of the European Academy of Design (EAD11), Paris Descartes University, Institute of Psychology, Boulogne Billancourt, France, 22nd-24th April 2015.

Publisher

Sheffield Hallam University

Version

  • AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2016

Notes

This is a conference paper.

ISBN

9781843873938

Language

  • en

Location

Paris Descartes University, Paris, France

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