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Sanitation management and information technology in Za'atari refugee camp, Jordan

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conference contribution
posted on 12.02.2018, 15:11 by Gian M. Melloni, Laure-Anne Parpaleix, Jakub Pajak
As a response to the declining conditions of sanitation infrastructure in Za’atari refugee camp, Jordan, a WASH repair and maintenance programme was launched in 2014 and has been running since. One of the programme’s main features is the use of a tailor-made computer database system. This paper describes the Repair and Maintenance programme as it was designed and implemented by the NGO ACTED, shows how the database structure and end-user interface fit the programme’s logic, and describes the database operational applications. The overall conclusion is that the database enhances management in terms of performance, efficiency and accountability. The adoption of similar approaches in other WASH and non-WASH programmes is recommended.



  • Architecture, Building and Civil Engineering

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  • Water, Engineering and Development Centre (WEDC)

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WEDC Conference


MELLONI, G.M. ... et al, 2016. Sanitation management and information technology in Za'atari refugee camp, Jordan. IN: Shaw, R.J. (ed). Ensuring availability and sustainable management of water and sanitation for all: Proceedings of the 39th WEDC International Conference, Kumasi, Ghana, 11-15 July 2016, Briefing paper 2509, 6pp.


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