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The National Water and Sewerage Corporation experience in the provision of services to the urban poor

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conference contribution
posted on 2018-02-12, 15:08 authored by Andrew Sekayizzi, Charles Odonga, Johnson Amayo
Most governments and international agencies have committed themselves to achievement of Millennium Development Goals. The government of Uganda has stretched its target to achieve 100% safe water supply and Sanitation by 2015. Achievement of this target will only be possible if service providers make deliberate strategies and action is taken now to provide sustainable services to all mankind, the poor inclusive. This paper highlights the Ugandan experience in the provision of Water and Sanitation to the urban poor by the National Water and Sewerage Corporation in Jinja-Njeru Water and Sanitation area. It highlights service strategies, challenges, change management and lessons learned.



  • Architecture, Building and Civil Engineering

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  • Water, Engineering and Development Centre (WEDC)

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WEDC Conference


SEKAYIZZI, A. ... et al, 2005. The National Water and Sewerage Corporation experience in the provision of services to the urban poor. IN: Kayaga, S. (ed). Maximising the benefits from water and environmental sanitation: Proceedings of the 31st WEDC International Conference, Kampala, Uganda, 31 October-4 November 2005, pp. 251-253.


© WEDC, Loughborough University


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This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

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