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Download fileThe impact of employee experience in uptake of company collaborative tool
conference contribution
posted on 2015-10-16, 12:10 authored by Tamara Ekanayake, Wayne Lord, Patricia CarrilloPatricia CarrilloWorking behaviours are not easily changed, even though technology has been put into
place to improve employee productivity and performance. Although construction
projects are completed by multidisciplinary teams, human input is a common feature
which provides lesson learning beyond the confinement of discipline specific
procedures. This research focuses on an SME Civil and Structural engineering
consultancy which is in the process of adopting Building Information Modelling
(BIM) within the context of the UK government 2016 mandate. This research will
explore how organisations can capitalise on user experience to maintain continuity
amidst technological and social changes. A qualitative research strategy was adopted,
based on an extensive literature review and semi-structured interviews in order to
provide a snapshot of the actions undertaken by organisations to profit from employee
experience. Reliance on an employee’s ability and experiences can be a bar as it limits
an individual’s willingness to adopt different and new ways of working. As such,
experience is a double edged sword as past ways of working can act as an inhibitor to
the adoption of new practices.
History
School
- Architecture, Building and Civil Engineering