Carrillo CIB W102 2008b.pdf (415.1 kB)
The need for the creation of knowledge chains in construction
conference contributionposted on 2009-02-10, 10:31 authored by Selda Konukcu, Chimay J. Anumba, Patricia CarrilloPatricia Carrillo
Performance improvement has been the subject of recent initiatives in the UK construction industry as a result of complex internal and external factors. These include demands from clients, investors and stakeholders for improvement and changes in market conditions. The need for performance improvement has led to the implementation of industry-specific key performance indicators (KPIs) and greater awareness of the benefits of measurement in construction engineering organisations. This paper presents and discusses findings based on the practical experiences of leading construction engineering organisations in the UK. A significant proportion of organisations are now using a range of financial and non-financial measures to assess business performance, and a growing number are adopting the Excellence Model and the Balanced Scorecard to facilitate a structured approach to implementing continuous improvement strategies. The paper concludes with some practical considerations for implementing performance measurement models.
- Architecture, Building and Civil Engineering
CitationKONUKCU, S., ANUMBA, C.J. and CARRILLO, P.M., 2008. The need for the creation of knowledge chains in construction. IN: Naaranoja, M. ... et al, (eds.) CIB W102 Conference on Performance and Knowledge Management, 3-4 June, Helsinki, Finland, pp. 179–191
- AM (Accepted Manuscript)
NotesThis conference paper is also freely available online from the ICONDA®CIBlibrary at http://www.irb.fraunhofer.de/CIBlibrary/about.html