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Download fileUnderstanding the knowledge management needs of SuSanA’s stakeholders
conference contribution
posted on 2018-11-13, 10:45 authored by Esther Shaylor, Shobana Srinivasan, Doreen MbaloThe Sustainable Sanitation Alliance (SuSanA) was established in 2007 as a collaboration of different sanitation actors working towards the goals of the year of sanitation (2008). Since then it has developed into a well-recognised knowledge management platform services the sector as a whole. The platform has continued to grow since inception and in 2017 undertook a study to understand the knowledge management and capacity development needs and preferences of the community it serves. This paper outlines the results of this study and how the platform is using the analysis to further develop the range of services provided to its members. The results of the study have led to the development of key ‘personas’ that will be utilised to better hone the platform to meet the needs of targeted user groups.
Funding
This study was carried out under the BMGF grant to further develop SuSanA to meet the needs of the sector, details can be found here: www.susana.org/en/resources/projects/details/127.
History
School
- Architecture, Building and Civil Engineering
Research Unit
- Water, Engineering and Development Centre (WEDC)
Published in
Transformation towards sustainable and resilient WASH services: Proceedings of the 41st WEDC International ConferencePages
? - ? (6)Citation
SHAYLOR, E., SRINIVASAN, S. and MBALO, D., 2018. Understanding the knowledge management needs of SuSanA’s stakeholders. IN: Shaw, R.J. (ed). Transformation towards sustainable and resilient WASH services: Proceedings of the 41st WEDC International Conference, Nakuru, Kenya, 9-13 July 2018, Paper 2975, 6 pp.Publisher
© WEDC, Loughborough UniversityVersion
- VoR (Version of Record)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/Publication date
2018Notes
This is a conference paper.Language
- en