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Usability evaluation in practice: Selecting the appropriate method

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conference contribution
posted on 2021-05-17, 13:34 authored by Hanan Hayat, Russell LockRussell Lock
The importance of usability in ensuring software quality has been well established in literature and widely accepted by software development practitioners. Consequently, numerous usability evaluation methods have been developed. However, the availability of large variety of evaluation methods alongside insufficient studies that critically analyze them resulted in an ambiguous process of selection amongst non-usability-expert practitioners. This study investigates the factors affecting the selection of usability evaluation methods within a project by interviewing a software development team. The results of the data gathered are then analyzed and integrated in developing a framework. The framework developed poses a solution to the selection processes of usability evaluation methods by adjusting to individual projects resources and goals. It has the potential to be further evaluated to verify its applicability and usability within the domain of this study.

History

School

  • Science

Department

  • Computer Science

Published in

World Academy of Science, Engineering and Technology International Journal of Computer and Information Engineering

Volume

14

Issue

8

Pages

2020

Source

ICHCIUEM 2020 : International Conference on Human-Computer Interaction and Usability Evaluation Methods

Publisher

World Academy of Science, Engineering and Technology

Version

  • VoR (Version of Record)

Publisher statement

This is an Open Access Article. It is published by Elsevier under the Creative Commons Attribution 4.0 Unported Licence (CC BY). Full details of this licence are available at: http://creativecommons.org/licenses/by/4.0/

Acceptance date

2020-07-15

Notes

This paper was accepted for publication in the journal International Journal of Computer and Systems Engineering and the definitive published version is available at pub url. This paper was also presented at the ICHCIUEM 2020 : International Conference on Human-Computer Interaction and Usability Evaluation Methods, New York, 10th August 2020 - 11th August 2020.

ISSN

1307-6892

Location

New York

Event dates

10th August 2020 - 11th August 2020

Depositor

Dr Russell Lock Deposit date: 27 July 2020

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