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User involvement in design: a case study of using an AM-enabled mass customisation and personalisation (MC&P) toolkit

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conference contribution
posted on 2016-05-27, 08:39 authored by Hesam Yavari, Syahibudil I. Abdul Kudus, Ian Campbell
In the era of Mass Customisation and Personalisation (MC&P), users are incorporated in the design of their own products more explicitly with the aid of toolkits. There are nearly 1000 toolkits for MC&P already available to be accessed by Internet users. However, only a few of them are specifically AM-enabled, such as CellCycle and MakieMaker. This article focuses on a case study that employs user observation and questionnaire methods to highlight the benefits of MC&P. It is based on a toolkit designed by Loughborough Design School for customisation and personalisation of a lampshade, the manufacture of which was facilitated by Additive Manufacturing (AM) technologies. The case study suggests that the reflections of the participant’s experience with MC&P, his quality of interaction with the toolkit and the value of the MC&P product produced through AM have practical implication for users, designers and software developers to improve user experience of MC&P and to enhance the value of consumer product designs.

History

School

  • Design

Published in

14th Conference on Rapid Design, Prototyping & Manufacturing

Citation

YAVARI, H., ABDUL KUDUS, S. and CAMPBELL, R., 2016. User involvement in design: a case study of using an AM-enabled mass customisation and personalisation (MC&P) toolkit. IN: Proceedings of 2015 14th Rapid Design, Prototyping and Manufacture conference (RDPM 14), Loughborough, Great Britain, 15-16 December 2015.

Publisher

Lancaster University and Loughborough University

Version

  • AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2015

Language

  • en

Location

Loughborough University

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