posted on 2009-08-28, 15:45authored byGrant R. Mills, Simon Austin, Andrew Price
The new millennium coincided with a reappraisal of value in UK construction and
calls from a wide range of influential individuals, professional institutions and
government bodies for the industry to exceed stakeholders’ expectations and develop
integrated teams that can deliver world class products and services. As such value is
certainly topical, but the importance of values as a separate but related concept is less
well understood. This paper addresses the construction industry’s need to deliver
public buildings that can regenerate communities, transform schools, modernise
healthcare facilities and inspire children in a way that will make a real difference to
their lives. Doing this requires a strong service and estates vision driven not only by
the technical building solutions, but also by practitioners aspirations. Stakeholder
engagement is seen by the Government as a way to bring about this reform, however
the stakeholder consultation tools that are being deployed by providers and clients
alike may be limited in how they translate values, attitudes and good teaching,
learning and healthcare practices into building design. The purpose of this paper is to
present the need to understand with greater meaning the values and cultures of
schools and healthcare facilities during construction briefing and delivery and how the
spirits of users can be harnessed to ensure the success and transformation of a new
facility. It presents a longitudinal case study in which various tools and approaches
have been developed and applied to address this need within education capital
projects. It also draws on value, values and stakeholder literature in education and
healthcare. The importance of this paper is to extend the range of methodological
tools used in construction to structure the effects of meaning, culture and values on
the construction industry’s processes, products and building operation and to translate
learning between the education, health and social care sectors. It also hopes to
encourage construction providers to extend their service and explore the opportunity
to employ a similar methodology, particularly in the public sector environment where
there is a growing need for multi-agency service integration.
History
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Architecture, Building and Civil Engineering
Citation
MILLS, G.R., AUSTIN, S.A. and PRICE, A.D.F., 2008. Values driven policy in designing environments for children and young people's education, health and wellbeing. IN: Proceedings of the 23rd Annual Conference of Association of Researchers in Construction Management (ARCOM), Cardiff, UK, September 2008