What is the relationship between human factors & ergonomics and quality improvement in healthcare?
conference contributionposted on 2016-12-16, 10:40 authored by Sue HignettSue Hignett, Duncan Miller, Laurie Wolf, Emma L. Jones, Peter Buckle, Ken Catchpole
© 2015 Taylor & Francis.A recent initiative in the National Health Service (NHS, UK) has led to an increased interest in Human Factors & Ergonomics (HFE). As part of initial discussions there have been questions about the similarities and differences between HFE and Quality Improvement (QI).We believe that there are considerable advantages from a more structured relationship between HFE and QI in healthcare and have comparatively mapped a range of dimensions (origins, drivers, philosophy, focus, role and methods). Our conclusion is that HFE in healthcare should use four criteria to maximise the benefits from this opportunity, including the use of HFE methods to design systems, environments, products etc. and the direct involvement of qualified (chartered) HFE professionals.
Published inContemporary Ergonomics and Human Factors 2015
Pages213 - 219
CitationHIGNETT, S. ...et al., 2015. What is the relationship between human factors & ergonomics and quality improvement in healthcare? IN: Sharples, S. Shorrock, S. and Waterson, P. (eds.) Contemporary Ergonomics and Human Factors 2015: Proceedings of the International Conference on Ergonomics & Human Factors 2015, Daventry, Northamptonshire, UK, 13-16 April 2015, pp. 213 - 219.
Publisher© Taylor & Francis
- AM (Accepted Manuscript)
Publisher statementThis work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/
NotesThis is an Accepted Manuscript of a book chapter published by Routledge in Contemporary Ergonomics and Human Factors 2015: Proceedings of the International Conference on Ergonomics & Human Factors 2015 on 8th April 2015, available online: http://www.routledge.com/9781138028036