Hignett 2015 HFE & QI _CIEHF conference.pdf (167.34 kB)
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What is the relationship between human factors & ergonomics and quality improvement in healthcare?

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conference contribution
posted on 16.12.2016, 10:40 by Sue HignettSue Hignett, Duncan Miller, Laurie Wolf, Emma L. Jones, Peter Buckle, Ken Catchpole
© 2015 Taylor & Francis.A recent initiative in the National Health Service (NHS, UK) has led to an increased interest in Human Factors & Ergonomics (HFE). As part of initial discussions there have been questions about the similarities and differences between HFE and Quality Improvement (QI).We believe that there are considerable advantages from a more structured relationship between HFE and QI in healthcare and have comparatively mapped a range of dimensions (origins, drivers, philosophy, focus, role and methods). Our conclusion is that HFE in healthcare should use four criteria to maximise the benefits from this opportunity, including the use of HFE methods to design systems, environments, products etc. and the direct involvement of qualified (chartered) HFE professionals.

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Published in

Contemporary Ergonomics and Human Factors 2015

Pages

213 - 219

Citation

HIGNETT, S. ...et al., 2015. What is the relationship between human factors & ergonomics and quality improvement in healthcare? IN: Sharples, S. Shorrock, S. and Waterson, P. (eds.) Contemporary Ergonomics and Human Factors 2015: Proceedings of the International Conference on Ergonomics & Human Factors 2015, Daventry, Northamptonshire, UK, 13-16 April 2015, pp. 213 - 219.

Publisher

© Taylor & Francis

Version

AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2015

Notes

This is an Accepted Manuscript of a book chapter published by Routledge in Contemporary Ergonomics and Human Factors 2015: Proceedings of the International Conference on Ergonomics & Human Factors 2015 on 8th April 2015, available online: http://www.routledge.com/9781138028036

ISBN

9781138028036

Language

en

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