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A comparison of field-based and lab-based experiments to evaluate user experience of personalised mobile devices

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journal contribution
posted on 26.05.2016 by Xu Sun, Andrew May
There is a growing debate in the literature regarding the tradeoffs between lab and field evaluation of mobile devices. This paper presents a comparison of field-based and lab-based experiments to evaluate user experience of personalised mobile devices at large sports events. A lab experiment is recommended when the testing focus is on the user interface and application-oriented usability related issues. However, the results suggest that a field experiment is more suitable for investigating a wider range of factors affecting the overall acceptability of the designed mobile service. Such factors include the system function and effects of actual usage contexts aspects. Where open and relaxed communication is important (e.g., where participant groups are naturally reticent to communicate), this is more readily promoted by the use of a field study.

Funding

This work has been carried out as part of the Philips Research Programme on Lifestyle.

History

School

  • Design

Published in

Advances in Human-Computer Interaction

Volume

2013

Pages

1 - 9

Citation

SUN, X. and MAY, A., 2013. A comparison of field-based and lab-based experiments to evaluate user experience of personalised mobile devices. Advances in Human-Computer Interaction, Article ID 619767, 9pp.

Publisher

Hindawi Publishing Corporation © X. Sun and A. May

Version

VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution 3.0 Unported (CC BY 3.0) licence. Full details of this licence are available at: http://creativecommons.org/licenses/by/3.0/

Publication date

2013

Notes

This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

ISSN

1687-5893

eISSN

1687-5907

Language

en

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