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Are generic strategies 'fit for purpose' in a public service context?

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journal contribution
posted on 05.06.2014 by Ian Hodgkinson
The environment in which public sector organisations operate is becoming ever more volatile, with such organisations increasingly facing the dual pressures of growing customer expectations coupled with significant budget reductions. This study presents an exploratory research model to uncover significant relationships between generic strategies and the business and social performance of public leisure providers, in an attempt to ascertain if generic strategies are fit for purpose in the public leisure sector. The findings suggest that low cost and price-based strategies are inadequate for service delivery. Rather, a hybrid strategy - which seeks to add value while also having a cost base that permits low prices - is deemed fit for purpose in the public leisure sector, satisfying the dual strategic agenda of public leisure providers. This study provides contributions to the strategic management, public management, and leisure services literatures. © The Author(s) 2012 Reprints and permissions: sagepub.co.uk/journalsPermissions.nav.

History

School

  • Business and Economics

Department

  • Business

Published in

Public Policy and Administration

Volume

28

Issue

1

Pages

90 - 111

Citation

HODGKINSON, I.R., 2013. Are generic strategies 'fit for purpose' in a public service context? Public Policy and Administration, 28 (1), pp. 90 - 111

Publisher

Sage Publications / © The author

Version

AM (Accepted Manuscript)

Publication date

2013

Notes

This article was published in the journal, Public Policy and Administration [Sage Publications / © The author]. The definitive version is available at: http://dx.doi.org/10.1177/0952076712440301

ISSN

0952-0767

Language

en

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