12753-52137-1-PB.pdf (1.61 MB)

Complementary currency design as resilient service systems: Transforming limits into strategic innovation opportunities

Download (1.61 MB)
journal contribution
posted on 27.01.2017, 13:48 by Ida Telalbasic
The socio-economic crisis of 2008 persists in creating a need for structural change and radical transformation by applying systemic thinking and holistic approaches to design solutions. This paper presents a part of a PhD research that questions those limits with regards to economic failures of income distribution among social entrepreneurs in co-working spaces. The argument focuses on exploring the potential for introducing alternative solutions where design can cut across traditional models and lead to economic transformations through new service models. Complementary currency systems structurally diversify monetary eco-systems and act as a mechanism for territorial and social cohesion. Strategic design is summoned here to focus on a new currency through the development of an integrated and resilient service system, a model for activating idle capabilities of community members into innovative collaboration opportunities. On-field research encompassing interviews, survey and persona design methods have been conducted with members of the Impact HUB social business network. The analysis of existing collaborative service models serves as an enabling action platform for service innovation to take place, driven by bottom-up behaviour changes towards social innovation. This research sets the stage to open up possibilities for empowering professionals and capacity building approaches to be implemented in emerging collaborative economies.

History

School

  • Loughborough University London

Published in

Strategic Design Research Journal

Citation

TELALBASIC, I., 2017. Complementary currency design as resilient service systems: Transforming limits into strategic innovation opportunities. Strategic Design Research Journal, 10 (2), pp. 178-186.

Publisher

Universidad do Vale de Rio dos Sinos (UNISINOS)

Version

VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution 4.0 International (CC BY 4.0) licence. Full details of this licence are available at: http://creativecommons.org/licenses/ by/4.0/

Publication date

2017

Notes

This is an Open Access Article. It is published by Unisinos under the Creative Commons Attribution 4.0 International Licence (CC BY). Full details of this licence are available at: http://creativecommons.org/licenses/by/4.0/.

ISSN

1984-2988

Language

en

Licence

Exports

Logo branding

Categories

Licence

Exports