Wilkinson_Ethnicity_D&S.pdf (246.8 kB)
0/0

Constructing ethnicity statistics in talk-in-interaction: producing the 'White European'

Download (246.8 kB)
journal contribution
posted on 15.08.2014 by Sue Wilkinson
This article ‘looks behind’ official statistics, analysing the social context of their production. It uses conversation analysis to examine how an organization’s ethnic monitoring statistics are constructed in and through interactions between callers and volunteers on its telephone helpline. In particular, it examines how the process of self-categorization is shaped by the response categories on the organization’s monitoring form and by the format in which the ethnic monitoring question is asked. These analyses contribute to developing understandings of the social construction of ‘race’/ethnicity and of organizationally generated statistics.

History

School

  • Social Sciences

Department

  • Communication, Media, Social and Policy Studies

Published in

DISCOURSE & SOCIETY

Volume

22

Issue

3

Pages

343 - 361 (19)

Citation

WILKINSON, S., 2011. Constructing ethnicity statistics in talk-in-interaction: producing the 'White European'. Discourse and Society, 22(3), pp.343-361.

Publisher

Sage (© The Author)

Version

AM (Accepted Manuscript)

Publication date

2011

ISSN

0957-9265

Language

en

Exports