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Customer perceived value for self-designed personalised products made using additive manufacturing
journal contributionposted on 27.01.2017 by Syahibudil I. Abdul Kudus, Ian Campbell, Richard Bibb
Any type of content formally published in an academic journal, usually following a peer-review process.
As end-users become more involved in personalising designs, Additive Manufacturing (AM also known as 3D printing) has become an enabler to deliver this service through the manipulation of three- dimensional designs using easy-to-use design toolkits. Consequently, end-users are able to fabricate their personalised designs through various types of AM systems. This study employs an experimental method to investigate end-users’ reflections on the value of 3D Printed personalised product designs based on Product Value and Experiential Value. The results suggest that end-users gave higher value to all measurements for the 3D printed personalised products. This indicates that 3D printed personalised products have increased perceived value when compared to standard mass-production counterparts.
Universiti Teknikal Malaysia Melaka (UTeM), Malaysia