Discussing about “Inclusion in Sharing-Based Services”. A design workshop using an analytic tool
journal contributionposted on 08.11.2018 by Daniele Busciantella Ricci, Hua Dong, Alessandra Rinaldi, Francesca Tosi
Any type of content formally published in an academic journal, usually following a peer-review process.
The activities based on collaboration and shared consumption are hard to classify and it is not possible to define a taxonomy. Also, in this field some evidence address racial discriminations, the lack of worker protections and a lack of regulations. The authors argue that considerations about ‘inclusion’ and ‘exclusion’ state are needed for services involved in sharing-based activities. In addition, the ‘Sharing-Based Services’ (SBS) conceptual framework is proposed to study and analyse services in sharing-based contexts. In particular, this paper describes the activities of a design workshop organised with the aim to open a discussion about the aspects of the ‘inclusion’ and ‘exclusion’ in SBS. An analytic toolkit (‘Sharinc’) was used with the aim to consider these aspects analysing the structure of a SBS. Finally, this paper presents the results of the workshop achieved by the usage of the toolkit and by participants' feedback.
This research was supported by the Thousand Talents (Young Scholars) Fellowship.