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How do offshoring-related changes in job characteristics affect onshore managers’ affective organizational commitment? The moderating role of perceived organizational valence

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journal contribution
posted on 22.06.2020 by Angelika Zimmermann, Eleni Lioliu, Joao Oliveira
Offshoring—the transfer of work activities to providers in offshore countries—has for some time affected the nature of work in onshore locations. Not much is however known about the reactions of onshore job incumbents to such changes. In this article, we use a survey of UK firms to examine the relationship between perceived changes in onshore managers’ work characteristics induced by information systems offshoring and managers’ affective organizational commitment. We found that a perceived increase in onshore managers’ job complexity was associated with higher affective organizational commitment only if managers also perceived organizational valence, that is, only if they believed that information systems offshoring benefited their organization. A perceived increase in cross-cultural work was associated with higher affective organizational commitment, and this association was positively moderated by managers’ perceptions of organizational valence. Using the offshoring context, our findings provide insights into consequences of contemporary changes in the nature of work in developed countries and to explain the diverse reactions of onshore job incumbents to such changes.

History

School

  • Business and Economics

Department

  • Business

Published in

Journal of Information Technology

Publisher

SAGE Publications

Version

VoR (Version of Record)

Rights holder

© Association for Information Technology Trust

Publisher statement

This is an Open Access Article. It is published by SAGE Publications under the Creative Commons Attribution 4.0 International Licence (CC BY). Full details of this licence are available at: https://creativecommons.org/licenses/by/4.0/

Acceptance date

19/06/2020

Publication date

2020-07-27

Copyright date

2020

ISSN

0268-3962

eISSN

1466-4437

Language

en

Depositor

Dr Angelika Zimmermann. Deposit date: 19 June 2020

Licence

Exports