Individual variables with an impact on knowledge sharing: the critical role of employees’ ignorance.
journal contributionposted on 07.08.2015 by John Israilidis, Evangelia Siachou, Louise Cooke, Russell Lock
Any type of content formally published in an academic journal, usually following a peer-review process.
Purpose: The purpose of this paper is to identify individual variables with an impact on knowledge sharing and explore the under-discussed construct of employees’ ignorance. This can enhance the knowledge sharing process and facilitate the development of greater intellectual capital. Design/methodology/approach: Eighty-four dependent variables affecting knowledge sharing are analyzed and classified into eleven categories. In addition, the direct effect of employees’ ignorance on knowledge sharing is introduced and empirically investigated in a case study of a multinational organization operating within the Aerospace and Defense industry. Findings: The findings suggest that employees’ ignorance may negatively affect their intention to share knowledge, thus leading to poor decision-making and communication in organizations. Employees’ ignorance could also limit the organizational ability to repel external threats, implement innovation and manage future risks. Originality/value: A classification scheme based on different categories of employees’ ignorance is developed, providing tailor-made recommendations for practitioners facing different types of ill-informed organizational scenarios. Further, the need to shift the emphasis away from the management of knowledge to the management of ignorance is also an important contribution of this paper.
- Business and Economics