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Let's ditch CSI scores and measure staff satisfaction instead

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journal contribution
posted on 13.01.2017 by Jim Saker
Let's ditch CSI scores and measure staff satisfaction instead

History

School

  • Business and Economics

Department

  • Business

Published in

Automotive Management

Issue

June 2016

Citation

SAKER, J.M., 2016. Let's ditch CSI scores and measure staff satisfaction instead. Automotive Management, June 2016.

Publisher

Bauer Media

Version

VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2016

Notes

This paper was accepted for publication in the magazine Automotive Management and appears here with the kind permission of the publisher.

Publisher version

Language

en

Exports

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Keyword(s)

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