The AI challenge
journal contributionposted on 20.11.2019 by Ian Herbert, Alex Zarifis
Any type of content formally published in an academic journal, usually following a peer-review process.
In this article, Ian Herbert and Alex Zarifis from Loughborough University look at a typical industry disruption scenario through the eyes of a hypothetical division that has been tasked by head office with planning a digital transformation. The current context and challenges of the hypothetical insurer are outlined first and then a plan to utilise AI is discussed.
- Business and Economics