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The AI challenge

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journal contribution
posted on 20.11.2019 by Ian Herbert, Alex Zarifis
In this article, Ian Herbert and Alex Zarifis from Loughborough University look at a typical industry disruption scenario through the eyes of a hypothetical division that has been tasked by head office with planning a digital transformation. The current context and challenges of the hypothetical insurer are outlined first and then a plan to utilise AI is discussed.

History

School

  • Business and Economics

Department

  • Economics

Published in

Management Services Journal

Volume

63

Issue

Winter

Pages

14 - 20

Publisher

Institute of Management Services

Version

VoR (Version of Record)

Acceptance date

12/11/2019

Publication date

2019-12-10

Notes

https://www.ims-productivity.com/page.cfm/content/Management-Services-Journal/

ISSN

0307-6768

Language

en

Editor(s)

Melanie Armstrong

Depositor

Dr Alex Zarifis Deposit date: 20 November 2019

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