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Understanding individual experiences of cyberbullying encountered through work

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journal contribution
posted on 15.09.2016, 10:17 by Wayne Heatherington, Iain Coyne
Little research has explored individual experiences of cyberbullying in working contexts. To start bridging the gap in our current understanding, we used Interpretative Phenomenological Analysis (IPA) to explore individuals’ shared experiences of cyberbullying encountered through work. In-depth interviews, conducted with five cyberbullied workers from the pharmaceutical, charity and university sectors, resulted in five superordinate themes: attributions of causality; crossing of boundaries; influence of communication media richness on relationship development; influence of communication explicitness and openness; and strategies for coping. Overall, some similarities emerged between cyberbullying experiences and traditional bullying research, yet the complexities associated with managing relationships, both virtually and physically, were central to individuals’ subjective experiences. Practical implications in developing effective leadership and business policies to support virtual groups and manage behaviours are discussed.

History

School

  • Business and Economics

Department

  • Business

Published in

International Journal of Organizational Theory and Behavior

Volume

17

Issue

2

Pages

163 - 192

Citation

HEATHERINGTON, W. and COYNE, I.J., 2014. Understanding individual experiences of cyberbullying encountered through work. International Journal of Organizational Theory and Behavior, 17(2), pp. 163-192.

Publisher

© 2014 PrAcademics Press

Version

AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Acceptance date

01/01/2014

Publication date

2014

Notes

This paper was accepted for publication in the journal International Journal of Organizational Theory and Behavior and the definitive published version is available at http://pracademics.com/attachments/article/17/Article 2_Heatherington Coyne.pdf

ISSN

1093-4537

Language

en

Exports

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Keywords

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