A framework for quality evaluation of university housing facilities

Campus housing facilities are a major investment for any institution. Accommodating staff and faculty within the premises of a university access to the work place for such special employees, but also establishes belonging, essential to retain high caliber staff within their institutions. However, this might sequence an adverse effect if the quality of place or quality of life of such facilities were compromised, as occupant's satisfaction of the quality of their housing can be directly linked to their work performance. This paper presents a framework for evaluating the quality of university family housing facilities. The framework entails carrying out a walkthrough investigation; conducting focused group meetings; interviewing the executives of campus maintenance and planning departments; developing and administering a questionnaire survey; conducting a public hearing session; analysing the data gathered from the above; and recommending a range of time-phased solutions for housing improvements. The framework has diversified its investigation techniques. It is capable of measuring the performance of a network of buildings rather than a single building. Most of the earlier Post Occupancy Evaluation studies concentrated on the level of single buildings. © 2010 Macmillan Publishers Ltd.