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A 'soft' approach to TLM requirements capture to support through-life management

journal contribution
posted on 09.10.2014 by Huseyin Dogan, Michael Henshaw, Esmond Urwin
Loughborough University and BAE Systems are sponsoring a research programme to develop an enterprise Knowledge Management system for Through Life Management (TLM) in support of Through Life Capability Management (TLCM). This paper summarises the finding of a requirements analysis case study which captured, analysed and synthesised the key stakeholder requirements for this Knowledge Management research within the aerospace and defence industry. This study consists of two approaches; (1) an Interactive Management (IM) workshop and (2) semi-structured interviews with the Subject Matter Experts (SMEs). Three of the group methodologies used in the Interactive Management workshop were Idea-Writing, Nominal Group Technique and Interpretive Structural Modelling. Soft systems rich pictures were also constructed by the SMEs to provide a diagrammatic representation of the systematic but non-judgmental understanding of the problem situation. The difficulties and benefits of adopting this ’soft’ approach and future research plans are also discussed here.

History

School

  • Mechanical, Electrical and Manufacturing Engineering

Published in

3rd International Conference on Knowledge Science, Engineering Management KNOWLEDGE SCIENCE, ENGINEERING AND MANAGEMENT

Volume

5914

Pages

458 - 469 (12)

Citation

DOGAN, H., HENSHAW, M. and URWIN, E.N., 2009. A 'soft' approach to TLM requirements capture to support through-life management. IN: Karagiannis, D. and Jin, Z. (eds.) IN: Karagiannis, D. and Jin, Z. (eds.) Third International Conference, KSEM 2009, Vienna, Austria, 25-27 November. Knowledge Science, Engineering and Management. Lecture Notes in Computer Science, 5914, pp. 458 - 469.

Publisher

© Springer-Verlag

Version

VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2009

Notes

Closed access.

ISBN

978-3-642-10487-9

ISSN

0302-9743

Book series

Lecture Notes in Computer Science;5914

Language

en

Location

Vienna, AUSTRIA

Exports