sem.2008.024[1].pdf (217.15 kB)
Download file

An approach to context in human-computer communication

Download (217.15 kB)
journal contribution
posted on 09.12.2011, 14:44 by J.H. Connolly, Alan Chamberlain, Iain PhillipsIain Phillips
A comprehensive framework is presented for the analysis or description of context in relation to human-computer communication, in a manner that is also consistent with the contextual analysis of interpersonal communication among humans. Following a discussion of the nature of context, a hierarchically structured framework is proposed, which distinguishes between those contextual factors that are intrinsic to the communication process and those extrinsic factors that are classed as situational. Both of these overall classes are subdivided into broader and narrower categories, and the situational context is additionally analyzed in terms of physical and socio-cultural factors. Cognitive aspects of context are also included within the treatment, while allowing for the differences that exist between human and computer-based representations. Finally, the application of the framework to various aspects of human-computer communication is discussed, with a view to the resolution of attendant problems.

History

School

  • Science

Department

  • Computer Science

Citation

CONNOLLY, J.H., CHAMBERLAIN, A. and PHILLIPS, I.W., 2008. An approach to context in human-computer communication. Semiotica, 169 (1-4), pp. 45-70.

Publisher

© Walter de Gruyter

Version

VoR (Version of Record)

Publication date

2008

Notes

This article was published in the journal Semiotica [© Walter de Gruyter]. The definitive version is available at: http://dx.doi.org/10.1515/SEM.2008.024

ISSN

0037-1998

Language

en