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An intelligent information framework relating customer requirements and product characteristics

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journal contribution
posted on 16.05.2012, 08:54 by Jennifer HardingJennifer Harding, K. Popplewell, Ying-Kit (Richard) Fung, Abdul R. Omar
Market driven strategies encourage enterprises to produce products that customers want to buy, and therefore can improve an enterprise's market position. Few organisations make effective use of market, competitor and customer information. Information modelling and intelligent support tools help define product specifications focused on fulfilling customer requirements and facilitating information sharing between members of extended design teams. Design effort can be targeted at particular product features, which yield maximum benefits for customer satisfaction. The Market Driven Design System provides comprehensive, intelligent support, meeting the challenges of effectively modelling, using and sharing valuable, yet imprecise, non-technical market information during product design.

History

School

  • Mechanical, Electrical and Manufacturing Engineering

Citation

HARDING, J.A. ... et al., 2001. An intelligent information framework relating customer requirements and product characteristics. Computers in Industry, 44 (1), pp. 51-65

Publisher

© Elsevier

Version

AM (Accepted Manuscript)

Publication date

2001

Notes

This article was published in the journal, Computers in Industry [© Elsevier]. The definitive version is available at: http://dx.doi.org/10.1016/S0166-3615(00)00074-9

ISSN

0166-3615

Language

en