Organizational IssuesSuccessful Treatment [EJIS]Organisational Issues - success [EJIS, 2001, Repository].pdf (144.58 kB)
An investigation of the factors affecting the successful treatment of organisational issues in systems development projects
A review of the relevant literature confirms the importance of treating organisational issues in order to
avoid information systems development failures. To investigate how such issues are treated in practice and
the factors associated with their successful treatment, a large-scale survey was conducted. A questionnaire
was mailed to senior IS executives and over 600 responses were received. A majority of the respondents
(60%) perceived that organisational issues were more important than technical issues and a similar proportion
reported treating these issues explicitly, although there was noticeable variation in the frequency
with which specific types of issues were treated. However, only 50% felt that organisational issues were
successfully dealt with in more than 30% of the projects for which they were responsible. This proportion
seems to be independent of the type of organisation or the general development approach adopted, but the
results also indicate that using an approach to treating organisational issues which is explicit, frequent and
covers a wide range of specific issues is associated with higher levels of success. These results suggest
that senior IT executives need to go further in ensuring that the treatment of organisational issues is given
greater time, resource and level of priority.
History
School
- Design
Citation
DOHERTY, N.F. and KING, M., 2001. An investigation of the factors affecting the successful treatment of organisational issues in systems development projects. European Journal of Information Systems, 10 (3), pp. 147–160.Publisher
Palgrave Macmillan (© Operational Research Society)Version
- AM (Accepted Manuscript)
Publication date
2001Notes
This is a post-peer-review, pre-copyedit version of an article published in the European Journal of Information Systems. The definitive publisher-authenticated version is available at: http://dx.doi.org/10.1057/palgrave.ejis.3000401ISSN
0960-085XPublisher version
Language
- en