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An observational comparison of the older and younger bus passenger experience in a developing world city

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journal contribution
posted on 21.12.2015, 16:49 by Carlos Aceves-Gonzalez, Andrew May, Sharon Cook
This study was an unobtrusive observational analysis of 333 older and younger bus passengers in Guadalajara, Mexico. A set of data were collected for each observed passenger, as well as more general observations related to driver behaviour, bus design, and bus service characteristics. There were significant differences between older and younger passengers in terms of boarding and alighting times, use of handrails, seat location preferences, passenger stability and coping strategies in order to maintain postural stability. The conditions of travel are conducive to a poor passenger experience for the older passengers in particular. Although the problems may be attributed to bus design and driver behaviour typical of that in developing countries, they are also influenced by the wider transport infrastructure, and a lack of a regulatory regime which places drivers under time pressure, and in direct competition with each other.

Funding

This work was supported by the Ministry of Public Education of Mexico through the Program of Improvement of the Professors under Grant number PROMEP/1 03.5/1 0/5397.

History

School

  • Design and Creative Arts

Department

  • Design

Published in

Ergonomics

Volume

59

Issue

6

Pages

840 - 850

Citation

ACEVES-GONZALEZ, C., MAY, A. and COOK, S., 2016. An observational comparison of the older and younger bus passenger experience in a developing world city. Ergonomics, 59 (6), pp. 840-850.

Publisher

© Taylor and Francis

Version

AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Acceptance date

01/09/2015

Publication date

2015-11-07

Notes

This is an Accepted Manuscript of an article published by Taylor & Francis in Ergonomics on 7/11/2015, available online: http://www.tandfonline.com/10.1080/00140139.2015.1091513.

ISSN

0014-0139

eISSN

1366-5847

Language

en

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