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An observational comparison of the older and younger bus passenger experience in a developing world city
journal contributionposted on 2015-12-21, 16:49 authored by Carlos Aceves-Gonzalez, Andrew MayAndrew May, Sharon CookSharon Cook
This study was an unobtrusive observational analysis of 333 older and younger bus passengers in Guadalajara, Mexico. A set of data were collected for each observed passenger, as well as more general observations related to driver behaviour, bus design, and bus service characteristics. There were significant differences between older and younger passengers in terms of boarding and alighting times, use of handrails, seat location preferences, passenger stability and coping strategies in order to maintain postural stability. The conditions of travel are conducive to a poor passenger experience for the older passengers in particular. Although the problems may be attributed to bus design and driver behaviour typical of that in developing countries, they are also influenced by the wider transport infrastructure, and a lack of a regulatory regime which places drivers under time pressure, and in direct competition with each other.
This work was supported by the Ministry of Public Education of Mexico through the Program of Improvement of the Professors under Grant number PROMEP/1 03.5/1 0/5397.
- Design and Creative Arts
Pages840 - 850
CitationACEVES-GONZALEZ, C., MAY, A. and COOK, S., 2016. An observational comparison of the older and younger bus passenger experience in a developing world city. Ergonomics, 59 (6), pp. 840-850.
Publisher© Taylor and Francis
- AM (Accepted Manuscript)
Publisher statementThis work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/
NotesThis is an Accepted Manuscript of an article published by Taylor & Francis in Ergonomics on 7/11/2015, available online: http://www.tandfonline.com/10.1080/00140139.2015.1091513.