2014 IJASS.pdf (107.57 kB)
Download fileAnti-patterns in knowledge management
journal contribution
posted on 2015-05-08, 10:15 authored by John Israilidis, Russell LockRussell Lock, Louise CookeParticularly in multinational organisations, Knowledge Management initiatives often fail to deliver cost-effective solutions, support knowledge transfer mechanisms, and measure up to expectations. This paper identifies dysfunctional KM scenarios and formally describes necessary actions to resolve such issues by definition of the concept of KM anti-patterns. The work is aimed primarily at practitioners, i.e., managers and senior executives, in order to enable fast and effective problem identification and resolution, as well as cut costs for managing knowledge due to dysfunctional, inefficient or otherwise inappropriate KM practices.
History
School
- Business and Economics
Department
- Business