Client-Led Information System Creation (CLIC): navigating the gap
journal contributionposted on 2015-09-03, 14:59 authored by Donna Champion, Frank A. Stowell, Alan O'Callaghan
This paper offers a new framework to facilitate an interpretive approach to client-led information system development, referred to as CLIC (Client-Led Information System Creation). The challenge of moving seamlessly through a pro- cess of information systems (IS) design is still the subject of much research in the IS field. Attempts to address the difficulties of ‘bridging the gap’ between a client’s business needs and an information system definition have hitherto not provided a coherent and practical approach. Rather than attempting to bridge the gap, this paper describes an approach to managing this gap by facilitating the clients’ nav- igating through the information system design process (or inquiry process) in a coherent manner. The framework has been developed through practice, and the paper provides an example of navigating through the design phase taken from an Action Research field study in a major UK bank.
- Business and Economics
Published inINFORMATION SYSTEMS JOURNAL
Pages213 - 231 (19)
CitationCHAMPION, D., STOWELL, F.A. and O'CALLAGHAN, A., 2005. Client-Led Information System Creation (CLIC): navigating the gap. Information Systems Journal, 15 (3), pp. 213 - 231.
Publisher© Blackwell Publishing Ltd.
- AM (Accepted Manuscript)
Publisher statementThis work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/
NotesThis article was accepted for publication in the serial, Information Systems Journal. The definitive version is available at: http://dx.doi.org/10.1111/j.1365-2575.2005.00191.x