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Client-Led Information System Creation (CLIC): navigating the gap

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journal contribution
posted on 03.09.2015, 14:59 authored by Donna Champion, Frank A. Stowell, Alan O'Callaghan
This paper offers a new framework to facilitate an interpretive approach to client-led information system development, referred to as CLIC (Client-Led Information System Creation). The challenge of moving seamlessly through a pro- cess of information systems (IS) design is still the subject of much research in the IS field. Attempts to address the difficulties of ‘bridging the gap’ between a client’s business needs and an information system definition have hitherto not provided a coherent and practical approach. Rather than attempting to bridge the gap, this paper describes an approach to managing this gap by facilitating the clients’ nav- igating through the information system design process (or inquiry process) in a coherent manner. The framework has been developed through practice, and the paper provides an example of navigating through the design phase taken from an Action Research field study in a major UK bank.

History

School

  • Business and Economics

Department

  • Business

Published in

INFORMATION SYSTEMS JOURNAL

Volume

15

Issue

3

Pages

213 - 231 (19)

Citation

CHAMPION, D., STOWELL, F.A. and O'CALLAGHAN, A., 2005. Client-Led Information System Creation (CLIC): navigating the gap. Information Systems Journal, 15 (3), pp. 213 - 231.

Publisher

© Blackwell Publishing Ltd.

Version

AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2005

Notes

This article was accepted for publication in the serial, Information Systems Journal. The definitive version is available at: http://dx.doi.org/10.1111/j.1365-2575.2005.00191.x

ISSN

1350-1917

Language

en