CLIC Paperlatest.pdf (395.57 kB)
Download fileClient-Led Information System Creation (CLIC): navigating the gap
journal contribution
posted on 03.09.2015, 14:59 by Donna Champion, Frank A. Stowell, Alan O'CallaghanThis paper offers a new framework to facilitate an interpretive approach
to client-led information system development, referred to as CLIC (Client-Led
Information System Creation). The challenge of moving seamlessly through a pro-
cess of information systems (IS) design is still the subject of much research in the
IS field. Attempts to address the difficulties of ‘bridging the gap’ between a client’s
business needs and an information system definition have hitherto not provided a
coherent and practical approach. Rather than attempting to bridge the gap, this
paper describes an approach to managing this gap by facilitating the clients’ nav-
igating through the information system design process (or inquiry process) in a
coherent manner. The framework has been developed through practice, and the
paper provides an example of navigating through the design phase taken from an
Action Research field study in a major UK bank.
History
School
- Business and Economics
Department
- Business