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Co-production and the co-creation of value in public services: a suitable case for treatment?

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journal contribution
posted on 20.04.2016, 10:18 by Stephen P. Osborne, Zoe Radnor, Kirsty Strokosch
Co-production is currently one of cornerstones of public policy reform across the globe. Inter alia, it is articulated as a valuable route to public service reform and to the planning and delivery of effective public services, a response to the democratic deficit and a route to active citizenship and active communities, and as a means by which to lever in additional resources to public services delivery. Despite these varied roles, co-production is actually poorly formulated and has become one of a series of ‘woolly-words’ in public policy. This paper presents a conceptualisation of co-production that is theoretically rooted in both public management and service management theory. It argues that this is a robust starting point for the evolution of new research and knowledge about co-production and for the development of evidence based public policy making and implementation.

History

School

  • Business and Economics

Department

  • Business

Published in

PUBLIC MANAGEMENT REVIEW

Volume

18

Issue

5

Pages

639 - 653 (15)

Citation

OSBORNE, S., RADNOR, Z. and STROKOSCH, K., 2016. Co-production and the co-creation of value in public services: a suitable case for treatment? Public Management Review, 18 (5), pp.639-653.

Publisher

© Taylor & Francis

Version

AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2016-03-09

Notes

This is an Accepted Manuscript of an article published by Taylor & Francis in Public Management Review on 09/03/2016, available online: http://dx.doi.org/10.1080/14719037.2015.1111927.

ISSN

1471-9037

eISSN

1471-9045

Language

en