posted on 2019-05-31, 10:55authored byCharles Antaki, Deborah Chinn
Objective<br>We analyse, for the first time, how companions intervene in the answers that an adult patient with intellectual disabilities gives to their medical practitioner in primary care.<br><br>Methods<br>Video records of 25 health-check consultations in a large multi-ethnic city in the UK were analysed with the qualitative methods of Conversation Analysis.<br><br>Results<br>We found that companions' interventions in patients' answers fell along a gradient of low to high entitlement, from mere hinting to outright direct take-over.<br><br>Conclusion<br>Companions have to manage the dilemma of displaying information which is the proper domain of the patient: encroachment on the patient's epistemic rights versus the needs of the medical practitioner.<br><br>Practice Implications<br>Practitioners may need to check the patients themselves when their companions intervene at the most assertive end of the gradient of help.<br><br><br>
Funding
National Institute for Health Research (NIHR) Postdoctoral Fellowship (grant number: PDF-2013-06-060)
History
School
Social Sciences
Department
Communication, Media, Social and Policy Studies
Published in
Patient Education and Counseling
Volume
102
Issue
11
Pages
2024 - 2030
Citation
ANTAKI, C. and CHINN, D., 2019. Companions' dilemma of intervention when they mediate between patients with intellectual disabilities and health staff. Patient Education and Counseling, 102 (11), pp.2024-2030.
This paper was accepted for publication in the journal Patient Education and Counseling and the definitive published version is available at https://doi.org/10.1016/j.pec.2019.05.020.