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Contextualising co-production and complex needs: understanding the engagement of service users with severe and multiple disadvantages

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posted on 2024-04-05, 13:06 authored by Kate BroadhurstKate Broadhurst

Much has been written about co-production in mainstream services but less is known about its applicability to service users with severe and multiple disadvantages (SMD). Given the sometimes-precarious relationship between providers and users with SMD, the paper argues that co-production should not be approached in the same way as conventional user engagement because of the degree of marginalisation, stigma and exclusion users with SMD face. Through a thematic analysis of evidence systematically collated via a rapid evidence assessment, the author proposes a co-production framework comprising a series of organisational principles to create an enabling environment for co-production with vulnerable service users. The application of the model is encouraged across a range of sectors and settings so that all service users can become empowered participants in the design and delivery of services that affect their lives. 

Funding

The Y, Leicester

History

School

  • Loughborough Business School

Published in

Public Policy and Administration

Volume

39

Issue

2

Pages

259-277

Publisher

SAGE Publications

Version

  • VoR (Version of Record)

Rights holder

© The Authors

Publisher statement

This is an Open Access Article. It is published by SAGE Publications under the Creative Commons Attribution 4.0 International Licence (CC BY). Full details of this licence are available at: https://creativecommons.org/licenses/by/4.0/

Acceptance date

2022-07-30

Publication date

2022-10-21

Copyright date

2022

ISSN

0952-0767

eISSN

1749-4192

Language

  • en

Depositor

Dr Kate Broadhurst. Deposit date: 8 August 2022

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