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Conversational shaping: staff-members' solicitation of talk from people with an intellectual impairment

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journal contribution
posted on 03.11.2009, 13:34 by Charles Antaki, W.M.L. Finlay, Chris Walton
In initiating and maintaining talk with people with intellectual impairments, members of care staff use a range of recurrent conversational devices. The authors list six of the more common of these devices, explain how they work interactionally, and speculate on how they serve institutional interests. As in other dealings between staff members and the people with intellectual impairments they support, there is a pervasive dilemma between, on one hand, encouraging participation and, on the other, getting institutional jobs done. The authors show how the practices of encouraging talk that they describe move between the two horns of that dilemma.

History

School

  • Social Sciences

Department

  • Communication, Media, Social and Policy Studies

Citation

ANTAKI, C., FINLAY, W.M.L. and WALTON, C., 2007. Conversational shaping: staff-members' solicitation of talk from people with an intellectual impairment. Qualitative Health Research, 17 (10), pp. 1403-1414

Publisher

© Sage

Version

AM (Accepted Manuscript)

Publication date

2007

Notes

This article was published in the journal, Qualitative Health Research [© SAGE Publications]. The definitive version is available at: http://dx.doi.org/10.1177/1049732307308950

ISSN

1049-7323

Language

en