Cutting cost in service systems: are you running with scissors?
journal contributionposted on 20.03.2015, 13:50 by Nils E. Thenent, Ettore Settanni, Glenn Parry, Yee Goh, Linda B. Newnes
A rigorous link between the domains of cost estimation, systems theory, and accident investigation reveals fundamental epistemological limitations of commonly employed cost models when dealing with the characteristics of servitization systems.
The authors gratefully acknowledge the support provided by the Department of Mechanical Engineering at the University of Bath and the Engineering and Physical Sciences Research Council (EPSRC) for funding the research under the Innovative electronics Manufacturing Research Centre (IeMRC), Grant Offer Letter SP/02/09/10, Costing For Avionics Through Life Availability (CATA).
- Mechanical, Electrical and Manufacturing Engineering