Artificial Intelligence (AI) now enables the mass creation of what have become known as
“deepfakes”: synthetic videos that closely resemble real videos. Integrating theories about the
power of visual communication and the role played by uncertainty in undermining trust in
public discourse, we explain the likely contribution of deepfakes to online disinformation.
Administering novel experimental treatments to a large representative sample of the UK
population allowed us to compare people’s evaluations of deepfakes. We find that people are
more likely to feel uncertain than to be misled by deepfakes, but this resulting uncertainty, in
turn, reduces trust in news on social media. We conclude that deepfakes may contribute
toward generalized indeterminacy and cynicism, further intensifying recent challenges to
online civic culture in democratic societies
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