Designing the invisible: an introduction to service design, by Lara Penin [book review]
journal contributionposted on 28.08.2019, 09:08 by Ida TelalbasicIda Telalbasic, Spyros Bofylatos
This is a book review of Designing the Invisible: An Introduction to Service Design, by Lara Penin. London: Bloomsbury Visual Arts, 2018, 344 pp. Paperback, ISBN 9781472572585, £36.99.
- Loughborough University London