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Evaluating the institutional sustainability of an urban water utility: a conceptual framework and research directions

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journal contribution
posted on 17.10.2013, 13:05 authored by Sam KayagaSam Kayaga, Josses Mugabi, William Kingdom
Institutional sustainability (IS) is critical to translating infrastructure investments into actual service delivery. This paper examines IS for urban water utilities, and how its progress could be tracked. Common conceptualisations of IS in extant literature were found inadequate from an evaluation stand point. We conceptualize IS as a capacity rather than a financial issue, and, consistent with a process-based approach, we propose a new evaluation tool e the water utility maturity (WUM) model e which is flexible and considers different levels of IS. The WUM model, which requires further validation/verification, was piloted in two water utilities in South Asia with positive feedback.

History

School

  • Architecture, Building and Civil Engineering

Research Unit

  • Water, Engineering and Development Centre (WEDC)

Citation

KAYAGA, S., MUGABI, J. and KINGDOM, W., 2013. Evaluating the institutional sustainability of an urban water utility: a conceptual framework and research directions. Utilities Policy, 27, pp. 15 - 27

Publisher

© Elsevier

Version

AM (Accepted Manuscript)

Publication date

2013

Notes

This article was published in the journal, Utilities Policy [© Elsevier]. The definitive version is available at: http://dx.doi.org/10.1016/j.jup.2013.08.001

ISSN

0957-1787

Language

en