17543266.2021.pdf (2.37 MB)
Download fileExperts’ views on sports clothing quality
journal contribution
posted on 2021-12-21, 15:34 authored by Lars ClaußenLars Claußen, Alex LloydAlex Lloyd, Daniel Ruiz, George HavenithGeorge HavenithThis study investigated experts’ understanding of sports clothing quality, the quality attributes
they consider, and their views on the evaluation process. Twenty-two experts working in
different sports clothing development and evaluation functions participated in semi-structured
expert interviews. A thematic analysis highlighted three different views on quality, real-world
problems in the evaluation process, and facilitated a sports clothing quality framework. Experts
saw sports clothing quality as the fulfilment of use-case requirements, an immediate impression,
or an individual perception. With the established sports clothing quality framework, it was
possible to break down the overall quality impression in attributes and assign evaluation
methods to it. Several challenges and suggestions for the evaluation process were detected.
This ranged from the lack of measurability of attributes to solutions such as digitalisation
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