Carrillo ASCE MinE 2006 (2).pdf (138.14 kB)
Download fileExploiting knowledge management: the engineering and construction perspective
journal contribution
posted on 2009-02-09, 13:54 authored by Patricia CarrilloPatricia Carrillo, Paul ChinowskyConstruction companies have always relied on their knowledge assets to provide
services to clients. In recent years the terminology ‘knowledge management’ has been
introduced. Knowledge management (KM) seeks to formalize the manner in which
companies exploit their knowledge assets by harnessing organizational knowledge,
promoting greater collaboration between groups with similar interests, capturing and
using lessons learned on previous projects, etc. This paper investigates how major US
engineering design and construction firms are implementing knowledge management
initiatives in order to identify best practice. It adopts a case study methodology to
investigate companies’ Strategy and Implementation, People Aspects and Metrics for
Performance. The study finds that there is a clear distinction between the knowledge
management activities undertaken by large engineering design firms and those of
construction firms. There is also a much greater emphasis on knowledge sharing, which
is just one component of knowledge management. Moreover, some companies have
specific KM initiatives whilst others have activities that are part of their normal business
processes.
History
School
- Architecture, Building and Civil Engineering
Citation
CARRILLO, P.M. and CHINOWSKY, P., 2006. Exploiting knowledge management: the engineering and construction perspective. Journal of Management in Engineering, 22 (1), pp. 2-10Publisher
© ASCEVersion
- AM (Accepted Manuscript)
Publication date
2006Notes
This article was published in the Journal of Management in Engineering [© ASCE]. The definitive version is available at: http://cedb.asce.org/cgi/WWWdisplay.cgi?0600162ISSN
0742-597XLanguage
- en