Aceves et al 2021 HFE in Latin America.pdf (1.3 MB)
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Frontiers in human factors: integrating human factors and ergonomics to improve safety and quality in Latin American healthcare systems

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journal contribution
posted on 24.03.2021, 11:33 by Carlos Aceves-González, Yordán Rodríguez, Carlos Manuel Escobar-Galindo, Elizabeth Pérez, Beatriz Gutiérrez-Moreno, Sue HignettSue Hignett, Alexandra Rosewall Lang
Background: The importance of human factors/ergonomics (HFE) is well established in all high-reliability systems but only applied in the healthcare sector relatively recently. Across many sectors, low-/middle-income countries (LMICs) lag behind more economically developed countries in their application of this safety science, due to resource and, in some cases, awareness and expertise. Most previous applications of HFE related to occupational ergonomics rather than healthcare safety.
Methods: The paper details how the reputation of HFE is being developed within healthcare communities of Latin America (LatAm), through increasing awareness and understanding of its role as safety science in the healthcare sector. It starts by articulating the need for HFE and then provides examples from Mexico, Colombia and Peru.
Results: The practical examples for research and education illustrate a developing awareness of the relevance of HFE to the healthcare sectors in LatAm and an appreciation of its worth to improve health service quality and patient safety through healthcare community engagement. A new LatAm Network of HFE in Healthcare Systems (RELAESA) was formed in 2019, which has provided a platform for HFE advice during the COVID-19 pandemic.
Conclusion: There is a real opportunity in LatAm and other LMIC health services to make more rapid and sustainable progress in healthcare-embedded HFE than has been experienced within healthcare services of more developed nations.

Funding

ISQua

History

School

  • Design and Creative Arts

Department

  • Design

Published in

International Journal for Quality in Health Care

Volume

33

Issue

Supplement_1

Pages

45 - 50

Publisher

Oxford University Press (OUP)

Version

VoR (Version of Record)

Rights holder

© The Authors

Publisher statement

This is an Open Access Article. It is published by Oxford University Press under the Creative Commons Attribution-NonCommercial 4.0 International Licence (CC BY-NC 4.0). Full details of this licence are available at: https://creativecommons.org/licenses/by-nc/4.0/

Acceptance date

10/10/2020

Publication date

2020-11-28

Copyright date

2020

ISSN

1353-4505

eISSN

1464-3677

Language

en

Depositor

Prof Sue Hignett. Deposit date: 18 March 2021